What is Mercury Roadside Assistance?
Mercury Roadside Assistance is a service offered by Mercury Insurance Group to provide its customers with support when they experience vehicular breakdowns from flat tires to dead batteries. This service is available 24/7, all year round and its primary aim is to ensure that customers feel safe and secure while on the road.
Mercury Roadside Assistance is accessible to all Mercury policyholders, and it is offered at a competitive cost to help customers save the significant expense that comes with out-of-pocket services. On top of that, Mercury Roadside Assistance offers its customers a vast selection of benefits that cater to the variety of needs of policyholders.
Mercury takes pride in delivering outstanding customer care, evident in their Roadside Assistance service. That said, customers can trust in Mercury to provide them with timely and efficient services, ensuring that they get back on the road swiftly.
Additionally, Mercury Roadside Assistance is designed to function as an emergency service with a quick response time of approximately 30 minutes -despite location- when a customer reports a breakdown.
What is included in Mercury Roadside Assistance Services?
The Mercury Roadside Assistance package covers a plethora of services that cater to customers’ needs. Here are some essential services on offer:
- 24/7 Roadside Assistance: Immediate roadside assistance for all types of breakdowns.
- Towing Assistance: Mercury Roadside Assistance offers up to 10 miles of towing services to the nearest repairing facility or service provider.
- Lockout Assistance: Customers who accidentally lock their keys in the car can receive help getting back into their vehicle.
- Battery Jumpstart: Mercury Roadside Assistance service offers battery-boosting services for vehicles with a dead battery.
- Tire Change: In case of a punctured or damaged tire, Mercury Roadside Assistance offers tire change services.
Whether you have a flat tire, are locked out of your car or simply need a battery-boosting, Mercury Roadside Assistance offers these services to ensure that customers feel safe and secure while using their vehicles. Customers can expect a range of essential car-related services from the comprehensive package that Mercury Roadside Assistance offers.
How to Access Mercury Roadside Assistance?
Customers who have purchased Mercury Roadside Assistance will receive a membership card containing a phone number to call for assistance in the event of a breakdown. Customers can call this number, the same number listed on the back of their membership card, and provide the customer service representative with their information and the breakdown details. The Mercury team will take care of the rest.
Alternatively, customers can use Mercury’s Roadside Assistance App, where customers can get digital support to many of the services provided by Mercury’s roadside service. The app also provides updates on where a tow truck is and on the progress of the requested services.
In conclusion, Mercury Roadside Assistance offers excellent coverage, convenience and outstanding customer care. The service is comprehensive and includes all essential breakdown services, all at an affordable cost. When it comes to emergencies on the road, policyholders can always count on Mercury Roadside Assistance to be at their service.
How Does Mercury Roadside Assistance Work?
Mercury roadside assistance is a service that provides help to drivers who experience car trouble while on the road. This service is available 24/7 and is designed to help customers get back on the road as quickly as possible. There are several elements that make up Mercury’s roadside assistance program.
Towing Services: If your car breaks down and cannot be fixed at the roadside, Mercury will arrange for it to be towed to the nearest repair facility. This service is available for up to 15 miles from the location of your breakdown. If you wish to go to a different repair provider, you will be responsible for any further towing charges.
Jump-Start Services: If your car battery dies and you need a jump-start, Mercury’s professionals will come to your location and provide you with a jump-start. They carry all the necessary equipment including jumper cables, to start your vehicle and get you on your way.
Tire Change Services: If you have a flat tire and do not have a spare tire, Mercury’s roadside assistance team will come to your location and replace the flat tire with a spare tire. If you do not have a spare tire, they will tow your vehicle to the nearest repair facility.
Lockout Services: If you accidentally lock your keys in your car or lose your keys, Mercury’s team will come to your location and help you gain access to your vehicle. If they cannot gain access to your vehicle, they will tow it to the nearest repair facility.
Fluid Delivery Services: If your car runs out of gas or oil, Mercury’s professionals will come to your location and fill up your tank with enough fuel to get you to the nearest gas station or add oil if necessary, to help you get back on the road.
Winching Services: If your vehicle becomes stuck in mud, snow, or a ditch and needs to be winched out, Mercury’s roadside assistance team is there to help. They will come to your location and winch your vehicle out so you can continue your journey.
Mercury’s roadside assistance program is a valuable service that provides peace of mind and security to drivers who experience car trouble while on the road. This service is available to customers at no additional cost, beyond what is included in your policy. It is important to note that the roadside assistance program provided by Mercury does not cover services that are needed due to accidents or any services that are not related to roadside emergencies.
Mercury Roadside Assistance Coverage
Mercury Roadside Assistance is a program offered by Mercury Insurance to help drivers when they experience unexpected car problems. This program provides coverage for a range of issues that may happen to your vehicle while you’re on the road. This means if you ever break down, you can rely on Mercury Roadside Assistance to help get you back on the road as quickly as possible.
Mercury Roadside Assistance covers different services depending on the policy you choose. Here are some of the most common coverage options:
Emergency services: This section covers emergency fuel delivery, tire changes, jump starts, and lockout services. With this coverage, you can have peace of mind knowing that you won’t be stranded if you run out of gas or need a boost to start your car.
Towing services: If your vehicle is inoperable, this coverage will tow your vehicle to the nearest repair facility up to 15 miles at no additional cost. If your vehicle needs to be towed farther than 15 miles, you will be charged for each additional mile.
Travel interruption: If your vehicle becomes disabled while you’re 100 miles or more away from home, Mercury Roadside Assistance will provide up to $1,000 for expenses such as lodging, meals, and transportation. This coverage may help you avoid additional expenses while you wait for your car to be repaired.
Mercury Roadside Assistance is available 24/7, so you can be confident that you’ll receive help no matter when you need it. To use this service, call the toll-free number provided by your Mercury Insurance policy and provide your location and a brief description of the problem you’re experiencing. Within a short time, a service professional will be dispatched to assist you.
Mercury Roadside Assistance is available as an add-on to your existing auto insurance policy, and rates may vary depending on the coverage options you choose. In some cases, you may be able to save money by bundling this coverage with other insurance products that Mercury offers.
Before adding roadside assistance to your auto insurance policy with Mercury, it’s important to review your policy to determine what coverage options are included. This will help you avoid any confusion later on and ensure you’re getting the coverage you need.
Overall, Mercury Roadside Assistance is a quick and reliable way to get help when you need it the most. Whether you’re driving in town or traveling across the country, this coverage provides peace of mind knowing that you’ll be assisted with whatever issue arises on the road.
Additional Benefits of Mercury Roadside Assistance
Mercury roadside assistance offers many benefits to keep you safe while on the road. Besides the main benefit of having assistance available when your vehicle breaks down, there are several other advantages you can take advantage of.
One of the benefits of Mercury roadside assistance is that it can provide coverage in case of a flat tire. This is especially beneficial if you are unable to change your tire yourself. Not only will Mercury dispatch a professional to your location to change out your flat tire, but they will also provide a spare tire if needed. This can be a lifesaver during inclement weather or in areas where you might not feel safe changing your tire.
Another benefit of Mercury roadside assistance is battery jump-starts. Many times, a dead battery can be the cause of a vehicle not starting. With Mercury, you can have a representative sent to your location to jump-start your vehicle’s battery. This service can save you time and hassle, especially if you don’t have jumper cables or if you have never jump-started a vehicle before.
If your car runs out of fuel, Mercury roadside assistance has got you covered. They offer fuel delivery service, which means you can relax and wait for a representative to arrive with enough fuel to get you to the nearest service station. This comes in handy when you’re stranded on the side of the road and unable to get to a gas station on your own.
In addition to these emergency benefits, Mercury roadside assistance offers travel assistance. If you’re traveling a long distance and your vehicle breaks down, Mercury can provide lodging or transportation to help get you back on track. This service is especially useful if you’re traveling with young children or pets.
When you sign up for Mercury roadside assistance, you have peace of mind knowing that you and your family are protected on the road. You can relax and drive without worrying about what you will do if your vehicle breaks down. Even better, these additional benefits come at no extra cost when you sign up for Mercury roadside assistance.
How to Sign Up for Mercury Roadside Assistance
Mercury Roadside Assistance is a service offered by Mercury Insurance Group. It provides 24-hour emergency service for a variety of incidents, including towing, tire changes, fuel delivery, and lockouts. Signing up for this service is easy, and there are several ways to do it.
1. Contact Mercury Insurance
You can sign up for Mercury Roadside Assistance by contacting Mercury Insurance directly. You can either call the customer service hotline or visit their website. Their representatives will guide you through the sign-up process and answer any questions you may have.
2. Add It to Your Policy
Mercury Insurance offers roadside assistance as an add-on to their policies. You can easily add this service to your existing policy by contacting Mercury Insurance. They will provide you with a quote and help you through the entire process.
3. Sign Up Online
You can also sign up for Mercury Roadside Assistance directly online. Their website offers a fast and easy sign-up process that only takes a few minutes. Simply fill in the required fields and verify your payment method. Once you complete the sign-up process, you will receive a confirmation email with all of the details of your service.
4. Use the Mercury Go App
If you’re always on the go and prefer to sign up for Mercury Roadside Assistance using your mobile device, you can do so through the Mercury Go App. The app is free to download and is available for both iOS and Android devices. Once you download the app, you can easily sign up for the service with a few taps on your screen.
5. Understand the Benefits of Mercury Roadside Assistance
Before you sign up for Mercury Roadside Assistance, it’s essential to understand the benefits of the service. First and foremost, you will receive 24-hour emergency assistance for any roadside incidents you experience. This service includes towing, fuel delivery, tire changes, lockout assistance, and more. Additionally, you will have access to other helpful services, such as travel expense coverage and rental car coverage. You’ll also be able to take advantage of exclusive discounts and savings on other Mercury Insurance products.
Overall, Mercury Roadside Assistance is an essential service to have, especially if you’re always on the go. Signing up for this service is easy and can be done through various channels. Once you sign up, you’ll have peace of mind knowing that you’re covered in case of any roadside incidents.
