Public Adjusters: Are They Crooks in the Insurance Industry?

Understanding Public Adjusters and their Role in Insurance Claims

public adjusters are crooks

Public adjusters are individuals or companies that represent policyholders when they file an insurance claim. These adjusters work on behalf of the policyholder and negotiate with the insurance company to get the maximum possible settlement.

However, despite being legal, some public adjusters resort to unethical and illegal practices to make more money for themselves at the expense of the policyholders they are supposed to represent.

One of the most common practices by public adjuster crooks is called “claim padding.” This is when an adjuster deliberately inflates the cost of repair or replacement of damaged property. They can achieve this by using fraudulent documentation or overestimating expenses. They do this to make sure that they get a higher commission, which is typically a percentage of the amount the insurance company pays out to the policyholder.

Other crooked public adjusters use various tactics to convince policyholders to hire them instead of the insurance adjuster provided by the insurance company. They may make inflated promises, lie about their experience and background, or create a sense of panic to make policyholders believe they are in over their heads.

Not only that, some public adjusters have been caught submitting fake claims on behalf of policyholders. They might create or stage incidences, exaggerate the extent of damage, or even cause the damage themselves when none exists. These dishonest practices are not only unethical but illegal, and they can lead to criminal prosecution.

It is crucial to keep in mind that not all public adjusters are crooks. Many adjusters are professional and operate within the law, representing the policyholder’s interests and providing valuable services that can minimize the hassle and delays during the claim process and help get a higher settlement from the insurance company.

However, it is important to be cautious when hiring a public adjuster. Always verify the adjuster’s credentials, check references and reviews, and agree on terms and compensation before signing any contract.

It is also vital to ask the adjuster about their experience working with the insurance company you are filing a claim against. If they have a poor reputation with the company, it could hurt your claim’s chances of a favorable settlement.

Finally, always keep a close eye on the adjuster’s expenses. It is recommended to get regular updates on the expenses and a detailed breakdown of their compensation so that you don’t fall into a fraudulent claim that could sink you deep into the financial abyss.

Public Adjuster License Requirements: Are They Enough?

Public Adjuster License Requirements

Public adjusters work on behalf of the policyholder who has a claim with the insurance company. They are supposed to represent the policyholder to ensure that the insurance company pays out as much as possible on the claim. The public adjuster engages in negotiations with the insurance adjuster, who works for the insurance company.

While they can be a valuable tool for policyholders, some adjusters have given the profession a bad reputation. Some public adjusters have engaged in fraudulent activity in order to make a larger commission on the claim. This has led some to believe that public adjusters are nothing more than crooks.

When it comes to regulating public adjusters, each state has its own requirements for a public adjuster license. These are intended to set a baseline of knowledge and professional standards for public adjusters. However, some experts believe that these requirements are not enough to ensure that public adjusters always act in the best interest of the policyholder.

Current Requirements for a Public Adjuster License

Each state has its own requirements for becoming a licensed public adjuster. However, most states require applicants to have the following:

  • Must be over 18 years old
  • Must be of good moral character
  • Must have passed a state-approved examination
  • Must meet educational requirements, which range from a high school diploma to a bachelor’s degree in some cases
  • Must submit to a criminal background check
  • Must meet continuing education requirements to maintain their license

Are Current Requirements Enough to Ensure Public Adjusters Act Ethically?

While the current requirements for a public adjuster license are a good start, some experts believe that they are not enough to ensure that public adjusters act ethically in every situation. One concern is that the criminal background check does not always catch criminal activity that was never prosecuted. For example, if someone was arrested for fraud but the charges were eventually dropped, they could still become a licensed public adjuster.

Another concern is that the educational requirements are not high enough to ensure that public adjusters have a thorough understanding of insurance policies and the claims process. This can lead to public adjusters making mistakes or giving bad advice to policyholders.

Some states have taken steps to strengthen their licensing requirements for public adjusters. For example, Florida requires public adjusters to take an ethics course as part of their continuing education requirements. However, these requirements vary from state to state, and many states have not made any changes to their licensing requirements in years.

What Can Policyholders Do to Protect Themselves?

While the licensing requirements for public adjusters are important, policyholders should not rely solely on a public adjuster to protect their interests. Policyholders should also take the following steps to protect themselves:

  • Do their own research and make sure they understand their insurance policy
  • Get multiple quotes from different public adjusters before choosing one to represent them
  • Read reviews and ask for references before choosing a public adjuster
  • Keep detailed records of all communication with the insurance company and public adjuster
  • Be wary of any public adjuster who guarantees a certain payout or promises to get a claim paid faster than usual

By taking these steps, policyholders can minimize the risk of being taken advantage of by a public adjuster who does not have their best interests in mind. Additionally, policyholders who suspect that a public adjuster is acting unethically should report their concerns to the state insurance department.

Signs of a Crooked Public Adjuster: What to Watch Out For

crooked public adjuster

Public adjusters are professionals who represent policyholders in their insurance claims. They are responsible for assessing the damage and negotiating with the insurance company to get the best possible compensation for the policyholder. However, not all public adjusters are honest. Some of them may try to cheat the system and take advantage of vulnerable policyholders. Here are some signs of a crooked public adjuster that you should watch out for:

High-pressure tactics

High-pressure tactics

Crooked public adjusters may use high-pressure tactics to convince policyholders to hire them. They may claim that they have inside knowledge of the insurance industry or that they can get the maximum compensation for the policyholder. They may also promise quick and easy payouts, even if the claim is complex or controversial. However, these promises are often exaggerated or false, and the policyholder may end up with lower compensation or even legal troubles.

If a public adjuster comes to your home or office uninvited, or if they call you repeatedly to offer their services, be wary. A reputable public adjuster will never use high-pressure tactics to gain your business. Instead, they will provide you with a clear explanation of their services and fees, as well as references and credentials to back up their claims.

Illegal or unethical practices

Illegal tactics

Crooked public adjusters may resort to illegal or unethical practices to increase their profits or manipulate the claim. For example, they may falsify or exaggerate the damage to the property, submit multiple claims for the same loss, or forge signatures on documents. They may also pocket a portion of the compensation or use deceptive billing practices.

If you suspect that your public adjuster is engaging in illegal or unethical practices, you should report them to the authorities and seek legal advice. You may also consider hiring a new public adjuster to represent you and review your claim to ensure its accuracy and fairness.

Lack of transparency or communication

Lack of communication

Crooked public adjusters may also lack transparency or communication with the policyholder. They may ignore or delay the policyholder’s requests for updates or explanations, or provide incomplete or conflicting information about the claim. They may also fail to disclose their fees or expenses, or charge excessive or unauthorized fees.

If you feel that your public adjuster is not communicating with you effectively or transparently, you should confront them and demand clarity and documentation. You have the right to know what is happening with your claim and how your money is being spent. If your public adjuster is not willing to provide you with the necessary information, you may need to terminate their services and find a new one who prioritizes your interests and needs.


In summary, a crooked public adjuster is a threat to the policyholder’s financial and emotional well-being. They may use high-pressure tactics, illegal or unethical practices, or lack of transparency or communication to cheat the system and harm the policyholder. To avoid falling victim to a crooked public adjuster, you should do your research and choose a reputable and experienced professional who puts your interests first. You should also be aware of the signs of a crooked public adjuster and be proactive in questioning their actions and motives.

Common Claim Scams Pulled by Public Adjusters

Public Adjuster scams

Public adjusters are people who work on behalf of policyholders to help them negotiate insurance settlements. Unfortunately, not all public adjusters are honest. In fact, some of them engage in shady practices that are designed to cheat insurance companies and policyholders alike. Here are some common claim scams pulled by public adjusters:

1. Inflating the Value of the Claim

Inflating the Value of the Claim

This is one of the most common scams pulled by public adjusters. They will inflate the value of the claim in order to receive a larger settlement. For example, if a policyholder has a $10,000 claim, a public adjuster may try to convince the insurance company that the claim is worth $20,000 or more. They may use various tactics to justify their inflated estimate, such as citing higher prices for materials or labor. This type of scam is illegal and unethical.

2. Faking Damage to the Property

Faking Damage to the Property

Another scam pulled by public adjusters is faking damage to the property. They may damage the property deliberately or hire someone to do it for them. They will then claim that the damage was caused by a covered peril. This type of scam is usually discovered during the investigation process, but it can be difficult to prove.

3. Padding the Claim with Bogus Expenses

Padding the Claim with Bogus Expenses

Public adjusters may also pad the claim with bogus expenses. They will add items to the claim that were not damaged or were not even present at the time of the loss. For example, they may include expensive electronics that were not actually in the house when it caught fire. This type of scam is designed to increase the value of the claim and the public adjuster’s commission.

4. Bribery and Kickbacks

Bribery and Kickbacks

One of the most serious scams pulled by public adjusters is bribery and kickbacks. They may bribe contractors or other service providers to inflate their invoices. The public adjuster will then add these inflated expenses to the claim. In return, the contractor or service provider will give the public adjuster a kickback, usually a percentage of the inflated amount. This type of scam is illegal and can result in criminal charges for both the public adjuster and the service provider.

These are just some of the scams pulled by dishonest public adjusters. It’s important to remember that not all public adjusters engage in these practices. There are many reputable and honest public adjusters who work hard to ensure that policyholders receive a fair settlement from their insurance company. If you suspect fraud or any other illegal activity, you should report it to the insurance company or law enforcement immediately.

Alternatives to Hiring a Public Adjuster: DIY or Hire an Attorney?


When it comes to handling a claim after a loss, hiring a public adjuster may not be the best option for everyone. Some may choose to handle the process themselves, while others may prefer to hire an attorney. Here are some alternatives to hiring a public adjuster:

1. Handle the Claim Yourself (DIY)


If you feel comfortable and confident enough to handle the claim process on your own, this could be a viable alternative to hiring a public adjuster. The DIY route involves filing the claim with the insurance company on your own, gathering the necessary documentation, and negotiating with the adjuster assigned by your insurance company. There are several benefits to handling the claim yourself:

  • You save money by not having to pay for a public adjuster or attorney.
  • You have full control over the process and can make the decisions yourself.
  • You can learn about the insurance process and gain valuable knowledge that may come in handy in the future.

However, handling a claim on your own can also have disadvantages:

  • You may not fully understand your insurance policy and its legal language, which could result in a denied claim or less compensation.
  • You may not have the experience or knowledge to accurately assess the damages and their value.
  • You may not have the time or energy to invest in the process, especially if you have a busy schedule or are dealing with personal issues.

Before deciding to handle the claim yourself, consider all the pros and cons and assess your own skills and abilities.

2. Hire an Attorney


If you feel that your claim is complex or may involve legal issues, hiring an attorney could be a good option. Attorneys who specialize in insurance law can help you with the claim process, negotiating with the insurance company, and even representing you in court if necessary. Here are some benefits to hiring an attorney:

  • You have an expert at your side who knows the laws and regulations governing insurance claims.
  • You have someone who can handle all the legal paperwork and negotiations with the insurance company.
  • You have someone who can represent you in court if the claim is denied or undervalued.

However, hiring an attorney also has its downsides:

  • You will have to pay for legal fees, which can be expensive and may not be covered by your insurance policy.
  • The attorney may take a percentage of your settlement if your claim is successful.
  • The process may take longer than expected, especially if there is a legal dispute involved.

Before hiring an attorney, make sure to research their credentials and experience, and consider whether the benefits outweigh the costs.

3. Consult with a Claims Consultant

Claims Consultant

If you want a professional opinion on your claim without the expense of a public adjuster or attorney, consider consulting with a claims consultant. These individuals often have experience working for insurance companies and can provide valuable insight into the claims process. Here are some benefits to hiring a claims consultant:

  • You can get an unbiased opinion on the value of your claim and the insurance company’s response.
  • You can have someone review your policy and coverage to ensure you are getting everything you are entitled to.
  • You can have someone to advocate for your interests without charging a percentage of your claim.

However, there are some downsides to hiring a claims consultant:

  • They are not licensed or regulated by any governing agency, so it’s important to research their credentials and experience before hiring them.
  • They may not have the legal knowledge and expertise of an attorney.
  • They may not be able to represent you in court if necessary.

Before hiring a claims consultant, do your due diligence and make sure to ask for references and testimonials from past clients.

4. Use Your Insurance Company’s Resources

Insurance Resource

If you’re not comfortable handling the claim on your own, consider using the resources provided by your insurance company. Most insurance companies have their own team of adjusters, contractors, and appraisers who can assist you with the process. Here are some benefits to using your insurance company’s resources:

  • You have access to industry professionals who are familiar with your insurance policy and coverage.
  • You can take advantage of any free services your insurance company provides, such as an appraiser or estimator.
  • You can avoid the expense of hiring a public adjuster or attorney.

However, using your insurance company’s resources also has its downsides:

  • You may not have control over the process and may have to follow the insurance company’s rules and procedures.
  • You may not receive unbiased advice or representation.
  • The process may take longer than expected, especially if there is a dispute or disagreement over the claim’s value.

Before using your insurance company’s resources, make sure to review your policy and understand what services are available to you.

5. Research and Educate Yourself


Regardless of which alternative you choose, it’s important to research and educate yourself about the claims process and your insurance policy. The more you know, the better equipped you will be to handle any challenges that may arise. Here are some tips for researching and educating yourself:

  • Read your insurance policy carefully and understand what it covers and what it doesn’t.
  • Learn about the claims process and the legal language associated with it.
  • Research government agencies, such as the National Association of Insurance Commissioners (NAIC), for information and resources.
  • Ask questions and seek advice from professionals, such as lawyers, appraisers, and contractors.

By educating yourself, you can avoid falling prey to scams or unethical practices by public adjusters.

In conclusion, hiring a public adjuster is not the only option when it comes to handling a claim after a loss. DIY, hiring an attorney, consulting with a claims consultant, using your insurance company’s resources, and researching and educating yourself are all viable alternatives. Consider your own skills, experience, and budget before choosing an option that works best for you.

Related posts

Leave a Reply

Your email address will not be published. Required fields are marked *